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Struggling with the Cisco 500-442 exam, the exam is too hard. Then it would help if you listened to me, as long as you adopt the proper strategy and get your hands on the appropriate new resources Cisco 500-442 dumps, you will surely be able to pass the exam successfully.
You can go to Pass4itSure to download the new 500-442 dumps (newly updated in April 2024) at https://www.pass4itsure.com/500-442.html and practice the new 500-442 practice questions with PDF and VCE tools to pass the exam with ease.
New Cisco 500-442 CCEA dumps online practice free sharing
Pass4itSure | 1-15 | Last update: Cisco 500-442 Dumps Update| Quite A Few Chances Of Success | Correlation: 500-443 exam |
Question 1:
What is the maximum number of attributes that can be assigned to an Agent?
A. 40
B. 50
C. 200
D. 500
Correct Answer: D
Question 2:
How many clusters of Finesse will a single PG support?
A. one
B. two
C. three
D. four
Correct Answer: A
Question 3:
Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)
A. Dialed Numbers
B. Agents
C. Routing Scripts
D. Administrative Scripts
E. Deleted Objects
Correct Answer: AC
Question 4:
How many teams can an Agent be a part of?
A. 1
B. 2
C. 3
D. unlimited
Correct Answer: A
Question 5:
Which two servers can be accessed from the Web Administration tool? (Choose two.)
A. Rogger
B. PG
C. DCCMP
D. CVP
E. Finesse
Correct Answer: BD
Question 6:
Which two steps are involved in configuring and evaluating business in an ICM script? (Choose two.)
A. Configure set variable in ICM script editor
B. Configure Business Hours under Organizational Setup > Business hours under CCE Admin
C. Use the expression BusinessHourStatus. . BusinessHours in the IF node.
D. Configure Business Hours under Organizational Setup > Departments under CCE Admin
E. Configure an IF node in ICM script editor
Correct Answer: BC
Question 7:
How many Workflows are supported by Finesse?
A. up to 20 Workflows with 5 per Team
B. up to 100 Workflows with 5 per Team
C. up to 100 Workflows with 20 per Team
D. up to 200 Workflows with 20 per Team
Correct Answer: A
Question 8:
In a CCE Call Flow, how does ICM respond to a CVP new Route Request?
A. ICM sends an Agent Label, which prompts a command to CVP.
B. ICM responds to the Route Request by running a Routing Script.
C. ICM responds to the Route Request by running an Administrative Script.
D. ICM sends a VRU Label, which prompts a command to CVP
Correct Answer: C
Question 9:
Which tool can be used to verify the configuration of Basic Call settings?
A. Deleted Objects tool
B. ICM Script Editor
C. Router Log Viewer
D. Call Tracer
Correct Answer: D
Question 10:
What value is used for Variable REQUERY_NO ANSWER?
A. 1
B. 2
C. 3
D. 4
Correct Answer: D
Question 11:
Which two steps are required to configure a Supervisor? (Choose two.)
A. assign the Supervisor to only one Team
B. assign the Supervisor to a Skill Group and Precision Queue
C. make sure the Supervisor has an Active Directory Account
D. ensure that “Is Supervisor” is checked
E. assign the Supervisor to a Precision Queue
Correct Answer: AD
Question 12:
What does Precision Routing use to determine if an agent is part of its pool?
A. Skills
B. Attributes
C. Expressions
D. Teams
Correct Answer: D
Question 13:
In CCE deployments, which two configuration tasks can be performed via the Finesse Server Administration page? {Choose two.)
A. Routing Layouts
B. Workflows
C. Routing scripts
D. Skill-groups
E. Reason Codes
Correct Answer: BC
Question 14:
In Finesse, how are different gadgets enabled for specific team members?
A. Ask an administrator to configure the team with a custom layout.
B. Only the same type and configuration of gadgets are supported for all users.
C. Ask the agent to add the gadget to his desktop after launching Finesse.
D. Ask the supervisor to add the gadget to the agent’s desktop.
Correct Answer: C
Question 15:
How can the Extension Mobility feature be described?
A. As part of the configuration, the Device profile needs to be created in CCE, and each Device Profile with the appropriate Agent.
B. As part of the configuration, both device profiles and phones need to be added to the pg user account.
C. The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.
D. The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.
Correct Answer: C
What follows is an in-depth look at the three key elements that are critical to your success on the 500-442 exam.
Administering Cisco Contact Center Enterprise(500-442 CCEA)
The first element of passing the exam is to understand its content.
The 500-442 CCEA Management Cisco Contact Center Enterprise exam is derived from validating the Unified Contact Center Enterprise Systems Engineer specialization requirements. It focuses on understanding the CCE overview, basic call and agent setup, CCE configuration and enforcement, advanced configuration, advanced features, and reporting.
Successfully pass the exam to work in the following positions:
- Contact Center Administrators
- Technical Support Specialists
- System Integration Engineer
- Pre-sales/after-sales technical support
Get to grips with the right new Cisco 500-442 resources
The second element is to get hold of the appropriate new Cisco 500-442 resources.
Pick the right 500-442 dumps practice resource. Practice using past questions to familiarize yourself with the exam format and gauge your comprehension. Review regularly.
Use Pass4itSure 500-442 dumps
The last element is the Pass4itSure 500-442 dumps. Take advantage of the new 400-442 dumps from Pass4itSure to learn material resources. The new 500-442 dumps help you practice with real questions and answers that are regularly updated to reflect changes in the exam syllabus.
Of course, there are other learning resources you can learn from, and the more the better.
- Understanding Cisco Contact Center Enterprise Foundations (CCEF)
- Administering Cisco Contact Center Enterprise (CCEA)
- Administering Cisco Contact Center Enterprise
Conclusion:
The new Cisco 500-442 dumps practice resources are required to pass the 500-442 exam, and you can download the Pass4itSure new 500-442 dumps https://www.pass4itsure.com/500-442.html (PDF+VCE) practice exam questions. Remember, don’t be afraid of the exam, treat it with a normal mind, be prepared, and you will pass the exam.
Written by Ralph K. Merritt
We are here to help you study for Cisco certification exams. We know that the Cisco series (CCNP, CCDE, CCIE, CCNA, DevNet, Special and other certification exams are becoming more and more popular, and many people need them. In this era full of challenges and opportunities, we are committed to providing candidates with the most comprehensive and comprehensive Accurate exam preparation resources help them successfully pass the exam and realize their career dreams. The Exampass blog we established is based on the Pass4itsure Cisco exam dump platform and is dedicated to collecting the latest exam resources and conducting detailed classification. We know that the most troublesome thing for candidates during the preparation process is often the massive amount of learning materials and information screening. Therefore, we have prepared the most valuable preparation materials for candidates to help them prepare more efficiently. With our rich experience and deep accumulation in Cisco certification, we provide you with the latest PDF information and the latest exam questions. These materials not only include the key points and difficulties of the exam, but are also equipped with detailed analysis and question-answering techniques, allowing candidates to deeply understand the exam content and master how to answer questions. Our ultimate goal is to help you study for various Cisco certification exams, so that you can avoid detours in the preparation process and get twice the result with half the effort. We believe that through our efforts and professional guidance, you will be able to easily cope with exam challenges, achieve excellent results, and achieve both personal and professional improvement. In your future career, you will be more competitive and have broader development space because of your Cisco certification.
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